DigiBoffins

EMAIL AND WHATSAPP AUTOMATION: Email and WhatsApp Marketing Services That Engage, Nurture and Convert

DigiBoffins delivers end-to-end email and WhatsApp marketing automation that reaches customers where they read and reply. From WhatsApp Business API setup, WhatsApp chatbot services and opt-in broadcast campaigns to email marketing automation, drip campaigns and abandoned cart recovery, our marketing automation services turn every message into engagement, leads and repeat revenue.

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EMAIL AND WHATSAPP SERVICES

Email and WhatsApp Services We Offer.

Whether you want to respond to leads instantly, recover abandoned carts or keep customers coming back, we design each automation around your customer journey, platforms and growth goals.

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  • 01

    Email Marketing Automation

    Our email marketing automation builds welcome series, onboarding, post-purchase, birthday and re-engagement flows that send the right email at the right time, automatically and on brand.

  • 02

    Email Campaigns and Newsletters

    Our email marketing services plan, design, write and send newsletters, promotions and product launches to segmented lists, with A/B testing and reporting on opens, clicks and revenue.

  • 03

    WhatsApp Business API Integration

    We set up the official WhatsApp Business API, including Meta business verification, display name approval, message templates, a shared team inbox and integration with your CRM, website and store.

  • 04

    WhatsApp Chatbot Services

    Our WhatsApp chatbot services answer FAQs, qualify leads, share catalogues, take bookings, provide order updates and hand conversations to your team, 24/7, with AI-powered replies where useful.

  • 05

    WhatsApp Broadcast Campaigns

    Our WhatsApp marketing services run opt-in broadcast campaigns for offers, launches, reminders and updates using Meta-approved templates, with rich media, buttons and click-to-chat tracking.

  • 06

    Abandoned Cart and Ecommerce Automation

    Our abandoned cart recovery and ecommerce flows combine email and WhatsApp for cart reminders, order confirmations, shipping updates, review requests and win-back offers on Shopify, WooCommerce and custom stores.

  • 07

    Lead Nurturing and CRM Integration

    Our lead nurturing automation connects forms, ads and WhatsApp to HubSpot, Zoho or Salesforce, scoring leads and sending drip email and WhatsApp sequences until prospects are ready to talk to sales.

  • 08

    Deliverability, Compliance and Analytics

    We set up SPF, DKIM and DMARC, manage list hygiene, opt-ins and unsubscribes, follow WhatsApp messaging policies, and track delivery, engagement, conversions and revenue across every campaign.

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OUR PROCESS

Our Email and WhatsApp Automation Process

  1. 01 of 6

    Discovery and Customer Journey Mapping

    We review your audience, current lists, CRM, ecommerce or booking platform and existing campaigns, then map the key customer journeys where automated email and WhatsApp messages will have the most impact.

  2. 02 of 6

    Platform and WhatsApp Business API Setup

    We set up or optimise your email platform and connect the official WhatsApp Business API, including business verification, display name, phone number, message templates and opt-in collection.

  3. 03 of 6

    List Segmentation and Integrations

    We clean and segment contacts by behaviour, purchase history and lifecycle stage, and integrate your CRM, website, ecommerce store and forms so data flows automatically.

  4. 04 of 6

    Automation Flows and Content

    We build welcome series, abandoned cart, order updates, reminders, re-engagement and lead nurturing flows, with on-brand email templates, WhatsApp templates and chatbot conversations.

  5. 05 of 6

    Testing and Compliance Checks

    We test every flow, link and trigger, verify deliverability (SPF, DKIM, DMARC), check WhatsApp template approval and confirm consent and unsubscribe handling meet regulations.

  6. 06 of 6

    Launch, Optimisation and Reporting

    After launch we A/B test subject lines, content, timing and offers, track opens, clicks, replies, conversions and revenue, and share monthly reports with clear next steps.

WHY DIGIBOFFINS

Why Choose DigiBoffins for Email and WhatsApp Automation?

We combine marketing strategy, automation engineering and compliance know-how, so our email marketing services and WhatsApp marketing services drive engagement and revenue without spamming your customers. Email and WhatsApp marketing is part of our Digital Marketing services. Learn more about DigiBoffins or contact our team to discuss your project.

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Automation and Integration Experts01 / 06

Automation and Integration Experts

As a technology company, we connect email, WhatsApp, CRM, ecommerce and booking systems ourselves, including custom APIs and webhooks.

KEY FEATURES

Automated Messaging That Converts and Retains.

Every email automation services and WhatsApp automation services plan includes the foundations needed to engage customers, nurture leads and grow repeat revenue.

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  • Behaviour-Triggered Flows

    Messages sent automatically when customers sign up, browse, abandon a cart, purchase or go quiet.

  • Smart Segmentation

    Target contacts by interests, location, purchase history, engagement and lifecycle stage.

  • WhatsApp Chatbots

    24/7 chatbots that answer FAQs, qualify leads, share catalogues and hand off to your team.

  • Personalised Content

    Dynamic names, product recommendations and offers tailored to each recipient.

  • CRM and Store Integration

    Sync contacts, orders and events with HubSpot, Zoho, Shopify, WooCommerce and custom systems.

  • Opt-In and Consent Management

    Compliant opt-in collection, unsubscribe handling and preference management on every channel.

  • A/B Testing

    Test subject lines, message copy, send times and offers to continuously improve results.

  • Campaign Analytics

    Track delivery, opens, clicks, replies, conversions and revenue for every message and flow.

TOOLS AND PLATFORMS

Email and WhatsApp Platforms We Work With.

We work with leading email platforms, official WhatsApp Business API providers and automation tools, choosing the right stack for your audience size, budget and existing systems.

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01

Email Marketing Platforms

6 tools
  • Mailchimp
  • Klaviyo
  • HubSpot
  • Brevo
  • ActiveCampaign
  • Zoho Campaigns
02

WhatsApp Business

5 tools
  • WhatsApp Business API
  • Meta Business Manager
  • Twilio
  • Gupshup
  • WATI, Interakt and AiSensy
03

Automation and Integration

4 tools
  • Zapier
  • n8n
  • Make
  • Webhooks and REST APIs
04

Ecommerce and CRM

4 tools
  • Shopify
  • WooCommerce
  • Zoho CRM
  • Salesforce
05

Delivery and Analytics

4 tools
  • Amazon SES
  • SendGrid
  • Google Analytics 4
  • Google Postmaster Tools
BUSINESS GROWTH

Why Invest in Email and WhatsApp Automation for Your Business?

Email and WhatsApp let you speak directly to customers who already know your brand, without paying for every impression. With email marketing automation and WhatsApp Business automation, welcome messages, order updates, reminders, offers and follow-ups go out automatically at exactly the right moment, turning one-time buyers into repeat customers and new leads into sales.

Automation also removes hours of manual work from your team. WhatsApp chatbot services answer common questions instantly, drip email campaigns nurture leads until they are ready to buy, and abandoned cart recovery flows win back lost sales. Combined with proper segmentation, consent management and reporting, email and WhatsApp marketing services become one of the highest-return channels in your digital marketing mix.

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Without Automation

Leads go cold before you reply

Enquiries wait hours or days for a response.

With Automation

Instant Automated Responses

WhatsApp chatbots and email flows reply in seconds, day and night.

CLARITY FIRST

Email and WhatsApp Marketing Questions, Answered.

What businesses ask before investing in email and WhatsApp automation.

Our email and WhatsApp marketing services include strategy, platform setup, WhatsApp Business API integration, list segmentation, automation flows, chatbot development, email and message template design, campaign management, compliance checks and monthly reporting.

Email marketing automation sends emails automatically based on customer actions or timelines, such as welcome series, abandoned cart reminders, post-purchase follow-ups, birthday offers and re-engagement campaigns, so the right message goes out without manual effort.

WhatsApp Business automation uses the official WhatsApp Business API to send automated replies, order and appointment updates, reminders and approved marketing messages, and to run chatbots that handle customer conversations 24/7.

The WhatsApp Business App is a free app for small teams on one device. The WhatsApp Business API supports multiple agents, chatbots, CRM integration, automation and large-scale messaging, and is required for advanced WhatsApp automation services.

Yes, through approved broadcast campaigns on the WhatsApp Business API, sent only to customers who have opted in. Messages use Meta-approved templates, which protects your number from being blocked and keeps campaigns compliant.

Great digital products are built in partnership. Tell us where you want to take your business, and we will help you get there.

Tell us what you’re building.

Share a few details and we will come back to you to plan the next step.

What happens next

  1. 1

    You share your idea

    A few lines on your goals, users and timeline are enough to start.

  2. 2

    We talk it through

    We discuss your goals on a call and suggest an approach.

  3. 3

    You get a proposal

    We follow up with a proposal and clear next steps.

Project details

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