AI & Generative Tech · Retail
AI Customer Support Platform
Advanced AI-powered customer support chatbot with natural language processing, multi-language support, and seamless integration with CRM systems. Handles 80% of customer queries automatically, reducing support costs by 65%.
- Client
- ChatBot Pro Solutions
- Sector
- Retail
- Scope
- AI & Generative Tech
- Timeline
- 7 months
Outcomes
- Support costs
- −65%
What we built
Handles 80% of customer queries automatically, 24/7 availability, reducing support costs by 65%
Also in the build
- Natural language processing
- Multi-language support (25+ languages)
- CRM integration (Salesforce, HubSpot)
- Sentiment analysis
- Knowledge base management
- Analytics dashboard
- Customizable responses
- Human handoff capability
- Voice support
- Multi-channel support
- Learning and improvement
- API for integrations
The stack behind it
Delivered over 7 months.
Technologies
Python · OpenAI GPT-4 · LangChain · React · Next.js · Node.js · MongoDB · AWS · Docker · Kubernetes · Redis · WebSocket · TypeScript · TensorFlow · NLTK
Built with
The Digiboffins services we worked through. Each one you can start with on its own.
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