Digital Marketing · Retail
Omnichannel Marketing Platform
A comprehensive omnichannel marketing platform for retailers enabling personalized campaigns across email, SMS, push notifications, social media, and in-store displays. Features AI-powered customer segmentation, automated campaign workflows, A/B testing, and real-time analytics. The platform integrates with POS systems, e-commerce platforms, and loyalty programs to create unified customer profiles. Serves 1,000+ retail brands with 50M+ customer interactions monthly. Our solution increased customer engagement by 65%, improved campaign ROI by 180%, and boosted repeat purchase rates by 45% through personalized, data-driven marketing campaigns.
- Client
- RetailMarketing Agency
- Sector
- Retail
- Scope
- Digital Marketing
- Timeline
- 8 months
What we built
1,000+ retail brands, 65% engagement increase, 180% ROI improvement, 50M+ monthly interactions, 45% repeat purchase boost
Before: Unifying customer data from multiple sources
After: Built unified customer data platform
Before: Real-time personalization at scale
After: Implemented real-time personalization engine
Before: Campaign automation across channels
After: Created automated campaign orchestration
Before: A/B testing infrastructure
After: Developed scalable A/B testing framework
Before: Multi-tenant data isolation
After: Designed secure multi-tenant architecture
Also in the build
- Omnichannel campaign management
- AI-powered customer segmentation
- Automated campaign workflows
- A/B testing framework
- Real-time analytics dashboard
- Email marketing automation
- SMS and push notifications
- Social media management
- In-store display integration
- Loyalty program integration
- Customer journey mapping
- ROI tracking and optimization
The stack behind it
Delivered over 8 months.
Technologies
React · Next.js · Node.js · PostgreSQL · Redis · AWS · SendGrid · Twilio · Facebook API · Twitter API · Google Analytics API · Docker · Kubernetes · Elasticsearch · Apache Kafka · TypeScript
Built with
The Digiboffins services we worked through. Each one you can start with on its own.
Building something like this?
Tell us what you're building. We'll show you how we'd approach it, and what it would take.
- Free 30-minute call with the team
- Reply within one working day
Tell us what you’re building.
Share a few details and we will come back to you to plan the next step.
What happens next
- 1
You share your idea
A few lines on your goals, users and timeline are enough to start.
- 2
We talk it through
We discuss your goals on a call and suggest an approach.
- 3
You get a proposal
We follow up with a proposal and clear next steps.
Project details
Fields marked * are required. We never share your details.